Customer Bill of Rights
You have the right to…
Feel Respected
We treat everyone with compassion, like old and valued friends.
Professionalism
All of your dealings with us will be performed with accuracy and honesty.
Understand
We want you to understand all contracts and agreements. Please ask for an explanation of all terms of your loan and insurance products.
Change Your Mind
If within one week you decide it was not a good idea to get your loan, go ahead and return what you borrowed with no finance charge or fee.
Privacy
We exercise caution in all aspects of your privacy. We are constantly reassessing and improving our security systems.
Happiness!
If you are displeased with any aspect of your interactions with CashCo or with a CashCo employee, we want you to call or email a supervisor. Our consumer Toll-Free Hot-Line is 866-508-8787 and our email address is [email protected]. We take your comments seriously and you can expect a response within two working days.
